Where does this store ship from?
What is this store’s return and exchange policy?
Due to the nature of our products, all sales are final.
Do you accept orders placed outside of the US?
We sure do! Simply select the International Delivery option.
How long will it take to receive my order?
Provided no items are on backorder, orders are generally filled and shipped within 24 hours of receipt. Once shipped, most domestic orders take anywhere from 3 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
If an item is on backorder, and not expected to be received for restock within 10 business days, we will make every effort to contact you regarding the delayed ship date. Otherwise, the order will be held for shipment and shipped in its entirety as soon as backordered items arrive.
How do I pay for my order? Is it secure?
The Ironstone Nest checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, The Ironstone Nest has all of the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal’s secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact The Ironstone Nest directly, either through the Contact page or via email at firstname.lastname@example.org
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